Refund Policy

Activity fees must be paid in full at the time of program registration. The Parks & Recreation Department reserves the right to cancel or combine programs and/or change the time, date, instructor, or location of a program or activity if necessary. In the event your program is changed or cancelled, you will be notified and will be issued a complete refund if you do not find a comparable program. Refunds will not be given for days missed within a session, unused snack money (Youth Services), on Citywide Special Events, or for programs that are cancelled due to an act of nature. Additional refund requests must be submitted in writing to the pertinent program supervisor.